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Overview
TINTRODUCTION.- Welcome to the Cancun tours sale website, owned by BUSINESS PARTNER TONDRIUS. By using our site, you acknowledge and agree to the following terms and conditions. We reserve the right to modify these terms at any time, and your continued use of the site following such modifications constitutes your agreement to the changes made.
DEFINITIONS.- The following definitions are established for the purposes of these terms and conditions:
TRAVEL AGENCY:.- an entity that contracts and/or acts as an intermediary on behalf of a Tourist User regarding tourist services provided directly by the Provider. In the case of Cancun tours sale, we act as intermediaries, offering tourist services provided directly by the Provider through the internet.
TOURIST USER.- a person who uses the website in order to use our tourist services or to hire tourist services provided directly by the Provider through our intermediary services.
PROVIDER:.- a natural or legal person who provides tourist services directly to the Tourist User, contracted, reserved, or acquired by the latter through our intermediation.
DECLARATIONS
By accepting these terms and conditions, you declare that you are a natural or legal person, of legal age, competent, and with economic capacity to be bound by them. Likewise, you state your interest in acquiring the intermediation and reservation services specified herein and turn to Cancun tours sale to act as intermediaries between you and the direct service providers of tourist services.
AGE AND RESPONSIBILITY.- You declare that you are of legal age and have the legal capacity to use our website and accept these terms and conditions. Likewise, you acknowledge and agree that you will be financially responsible for all use of our site and for any legal liability arising from such use.
INDUSTRIAL PROPERTY .- You acknowledge that the trademarks Cancun tours sale and “BUSINESS PARTNER TONDRIUS SA. DE C.V.And, by way of example but not limited to, the other trademarks, logos, trade names, patents, utility models, and commercial methods, customer portfolio, that appear or function on this Site, constitute Industrial Property rights that are registered, are the exclusive property of “Cancun tours sale,” for this reason, “Cancun tours sale” has the respective authorizations and/or license of use and therefore, You may not copy, reproduce, republish, upload, post, modify, transmit or distribute such rights or the content of this Site without the prior written authorization of Cancun tours sale, except in cases where you download to view and print the material contained on this Site or download or print the material that is sent to you by “Cancun tours sale” to your email, in which situations, you may use it solely for your personal use.
PRIVACY AND SECURITY .- At Cancun tours sale, we value and respect the privacy of our clients. By accepting these terms and conditions, you acknowledge having read our privacy and security policy, which is incorporated into this document, and agree that its terms are reasonable. By making a reservation with us, you consent to Cancun tours sale and/or its third-party providers and distributors using your personal information in accordance with our privacy policy, and for the purposes set forth therein.
INFORMATION COLLECTED
In order to provide you with quality service, Cancun tours sale collects personal information such as your name, phone number, address, and email address. In some cases, financial information such as credit card number, expiration date, cardholder name, and billing address may also be requested. This information is collected and stored when you make a reservation through our website, by phone, or by any other available means. Please note that providing this information is voluntary but necessary to process your reservation and provide you with efficient service. Additionally, we automatically collect non-personal information every time you visit our website, such as the destination you have selected or how you use the site. This information is collected through cookies and is used to improve the user experience and generate internal statistics. We never share, sell, or rent our clients’ personal information to third-party companies, unless required by law or to process your reservation.
PROTECTION OF YOUR INFORMATION
At CANCUN TOURS BOOKING, we take the protection of your personal information very seriously. We have implemented security measures to prevent unauthorized access to your information, including data encryption and code technology built to the highest industry standards. All data transmission from our website is encrypted before being sent, using SSL-3 technology.
RESERVATION POLICIES
The rates published on our website are subject to change without notice and are not guaranteed until payment is received. All reservations are subject to availability. Confirmation numbers will not be issued until full payment is received. When making a reservation, you will need to provide your payment details through the payment platform, or by written or verbal authorization to charge your credit card. By authorizing the charge, you acknowledge our reservation and payment policies, cancellation policies, and liability extension. Changes to existing reservations are subject to availability and necessary rate adjustments. Once your reservation is completed, we will send you a voucher that you must present when checking in for the reserved service.
Cancun tours sale reservation hours are from 8:00 am to 8:00 pm, Central Time in Mexico City. To guarantee the availability of our services, we require a minimum of 24 hours for reservations and cancellations. In case of a no-show, the charge is non-refundable, but we offer the option to reschedule the missed tour.
if necessary or required by the sales representative or to follow up on your reservation, an official identification will be requested, either INE, ID or PASSPORT.
PAYMENT METHODS AND SECURITY
1.- ONLINE CREDIT CARD PAYMENT To provide you with greater security and confidence, we use the services of the world’s safest online financial transaction processing companies, “Stripe or Paypal” (An identification must be presented to board the unit, which must always match the person who made the purchase).
2.- CREDIT CARD PAYMENT BY ACCEPTANCE OF CHARGE LETTER We will send you a credit card acceptance letter that you will need to fill out with your credit card information and sign, and then scan and send it to your sales executive along with a copy of your credit card on both sides and a copy of your official identification. Sending this documentation is essential as we will use it to process the charge to your card with the bank.
FEDERAL LAW.
Federal Law on Protection of Personal Data: http://www.diputados.gob.mx/LeyesBiblio/pdf/LFPDPPP.pdf
PRIVACY POLICY
The present Privacy Policy establishes the terms in which officialtourscancun.com uses and protects the information that is provided by its users when using its website.
At Cancun tours sale, we value and respect the privacy of our users. We are committed to protecting the personal information that is provided to us through our website and complying with the highest standards of data security.
By using our website, we understand that you are providing us with your personal information and agree that we collect and process it in accordance with this privacy policy. This policy may be updated at any time, so we recommend that you review it regularly to ensure that you agree with the changes.
INFORMATION WE COLLECT
At CANCUN TOURS SALE, we collect personal information such as your name, email address, demographic information, and in some cases, billing and shipping information. This information is used to provide you with the best possible service, improve our products and services, and maintain a record of users.
USE OF COLLECTED INFORMATION
We use the information we collect to provide you with the best possible service, improve our products and services, and maintain a record of users. We may also periodically send you emails with special offers and other advertising information that we consider relevant to you or that may provide you with some benefit. You can unsubscribe at any time.
SECURITY COMMITMENT At Cancun tours sale, we are committed to protecting your personal information. We use the most advanced systems and constantly update our security measures to ensure that there is no unauthorized access.
Our website employs information in order to provide the best possible service, particularly to maintain a record of users, orders if applicable, and improve our products and services. Periodic emails may be sent through our site with special offers, new products, and other advertising information that we consider relevant to you or that may provide you with some benefit.
These emails will be sent to the address you provide and can be unsubscribed from at any time. We are highly committed to fulfilling the commitment to keeping your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.
YOUR RIGHTS REGARDING YOUR DATA
• Request access to your personal data.
• Request correction of your personal data.
• Request the cancellation of your personal data up to 24 hours before the reservation.
• Request the limitation of the use and disclosure of your personal data.
• Object to the processing of your personal data.
• Request the portability of your personal data.
• Revoke your consent to the processing of your personal data.
The exercise of these rights is personal, meaning that the interested party must request it from the person responsible for the protection of their data, that is, the Department of Information Protection. To exercise any of the above rights, you can download and fill out the following form and send it, along with a copy of your identification, to:
Email of the responsible party: contacto@cancuntourssale.com Our phone number: +52 (998) 8021302
Attention: Monday to Friday from 9:00 a.m. to 6:00 p.m.
We will attend to your request quickly, within a maximum period of 10 business days. We advise you to keep your data updated so that we can provide you with a more personalized service.
COOKIES
A cookie is a file that is sent with the purpose of requesting permission to be stored on your computer. By accepting this file, a cookie is created that is then used to provide information regarding web traffic, and it also facilitates future visits to a recurring website. Another function of cookies is that websites can recognize you individually and, therefore, provide you with the best personalized service from their website.
Our website uses cookies to identify the pages that are visited and their frequency. This information is used solely for statistical analysis, and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service from websites; they do not provide access to information from your computer or you, unless you want to provide it directly. You can accept or reject the use of cookies, but most browsers automatically accept cookies as it is useful for providing a better web service. You can also change your computer’s settings to decline cookies. If you decline them, it may be possible that you will not be able to use some of our services.
LINKS TO THIRD PARTIES
Our website may contain links to other websites that may be of interest to you. However, once you have left our site, we no longer have control over the terms or privacy of the data you provide on other websites. Therefore, we are not responsible for the terms or privacy, nor for the protection of your data on those other third-party sites. Please review the privacy policies of those websites before providing any personal information.
CONTROL OF PERSONAL INFORMATION
At Cancun tours sale, we understand that privacy is important to our users, and we are committed to protecting your personal information. You have control over the personal information that you provide to our website, and you can restrict its collection or use at any time. When you are asked to fill out a form, such as a user registration form, you will have the option to check or uncheck the option to receive information by email. If you have opted to receive our newsletter or advertising, you can cancel it at any time. Cancun tours sale will not sell, transfer, or distribute your personal information without
LIMITATION OF USE AND DISCLOSURE OF INFORMATION
At Cancun tours sale, the information provided by the user is secured by a personal identification number that only the user will have access to and knowledge of. We recommend that you do not share or disclose your password to anyone. We are committed to offering the most modern and updated technology to ensure the highest possible security of your personal information. If you wish to stop receiving promotional messages by landline or cell phone, emails, or advertising through postal mail, you can request to opt-out by sending an email to the sender’s address.
OPT-OUT OF EMAIL PROMOTIONS
If you participate in our email promotions service, you will have the option to opt-out of the service at any time with respect to promotional communications by email. We will inform you in each of the communications how to opt-out in a simple and free way.
CHANGES TO PRIVACY POLICY
At Cancun tours sale, we reserve the right to change the terms of this Privacy Policy at any time. We recommend that you regularly review this policy to stay updated on any changes in our approach to protecting your personal information.
Federal Law on the Protection of Personal Data.
http://www.diputados.gob.mx/LeyesBiblio/pdf/LFPDPPP.pdf
